In order to secure your account, we highly recommend you follow our advanced security guidelines.
Step 1: Set a highly secure and unique passcode
Most people set the same username and password for different accounts they hold out of convenience. This allows anyone to easily hack into other's accounts if they gain access to just one account. As a result, it's important to ensure that your passwords are different for all your accounts.
To change your password, select login to "Account" > "Password" to set a highly complicated and secure passcode (include capital letters, numbers, and symbols). Next, log in to the mail service you used to register for your OTCBTC account and set another highly complicated and secure password. Please note that these two passwords should be different.
Step 2: Set a Two-Factor Authentication for your OTCBTC account
View here to learn how to set up your Two-Factor Authentication
Once you’ve secured your Two-Factor Authentication on OTCBTC, when you log in, the page will not only request your user passcode, but a 6-digit code given on your google authenticator (on your phone). With this Two-Factor Verification set, even when someone tries to log in with your username and password, they won’t be able to do so without your 6-digit authentication code.
This will also come into effect when you're withdrawing your coins to another platform, you’ll need your Two-Factor Authentication code to allow you to withdraw from your wallet. This will secure your funds even if someone gains access to your logged in webpage for any reason.
Step 3: Two-Factor Authentication for your registered mailbox
Creating a Two-Factor Authentication for your email is as important as setting one for your OTCBTC account. In order to reset your password and withdraw from your OTCBTC wallet, you need to confirm both these actions using your email. Currently, most major email services provide Two-Factor Authentication, minimizing the risk of others being able to log in to your email.
In addition, if you receive OTCBTC mails on a client's computer or mobile phone,remember to set a password login or others may access your email through the client's computer without having to go through the Two-Factor Authentication.
Please view the following links on [How to set up Two-Factor Authentication] for your emails: