DO NOT CLICK “I’ve paid” if payment is uncompleted, since this is considered as a malicious act. Should there be any appeals towards malicious confirmation of payment, the seller can refuse the transaction. If the circumstances are grave, we will freeze the buyer’s account.
If you want to unfreeze your account, please send us your account name, photos of your id card (both sides), photos of you holding your id card and a handwriting description. The description should include the name of our platform, current date and your account name. We will process your information in one working day.